This Privacy Policy explains how Fix My CV Now collects, uses and protects personal information when you visit fixmycvnow.co.uk or use our services.
Fix My CV Now is managed by Jupiterv. For questions about this policy or your personal information, contact info@jupiterv.co.uk.
Information we collect
We may collect:
- Your name, email address, telephone number and other contact details.
- Information contained in a CV you submit, including your employment history, education, qualifications, skills and professional experience.
- Documents you upload and any revised documents created through our service.
- Messages and other information you send when contacting us.
- Technical information, such as your IP address, browser, device type, pages visited and website activity.
- Information collected through cookies and similar technologies.
CVs can contain sensitive personal information. Please only include information that is necessary for improving your CV.
How we use your information
We may use your information to:
- Review, edit, format or improve your CV.
- Create and provide your revised CV.
- Respond to questions and provide customer support.
- Operate, maintain and improve the website.
- Protect the website against fraud, misuse and security threats.
- Keep records and comply with legal obligations.
We do not guarantee interviews, employment or other recruitment outcomes
Sensitive information
A CV may contain sensitive information relating to health, disability, racial or ethnic origin, religion or other protected information.
Please avoid including sensitive information unless it is relevant and necessary. Where the law requires us to obtain explicit consent before processing sensitive information, we will ask for it.
Sharing your information
We may share information with trusted service providers that help us operate the website and provide our services, including website hosting, cloud storage, document-processing, security, analytics and technical-support providers.
These providers may only use the information for the services they provide to us and must handle it securely.
We may also disclose information when required by law or when necessary to protect our rights, users or services.
We do not sell personal information. We will not send your CV to employers.
International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we take appropriate steps to ensure that personal information receives a suitable level of protection in accordance with UK data protection law.
How long we keep information
We keep uploaded CVs, revised documents and related personal information only for as long as reasonably necessary to provide the requested service, deliver the completed document and deal with support enquiries.
Contact messages, transaction records and other administrative information may be kept for longer where necessary to maintain records, resolve disputes or comply with legal obligations.
Technical logs may be retained for security, maintenance and fraud-prevention purposes. We periodically review the information we hold and securely delete or anonymise it when it is no longer required.
Cookies
We may use essential cookies to operate the website. With your consent, we may also use optional analytics or functionality cookies.
You can control cookies through your browser or any cookie settings provided on the website. Refusing optional cookies should not prevent you from accessing the basic website.
Data security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. However, no website or online transmission method can be guaranteed to be completely secure.
Your data protection rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of your personal information.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information.
- Ask us to restrict how your information is used.
- Object to certain uses of your information.
- Ask for your information in a portable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact info@jupiterv.co.uk. We may need to confirm your identity before completing your request.
Third-party links
The website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Changes to this policy
We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page with an updated date.
Contact us
Fix My CV Now is managed by Jupiterv.
For privacy questions, requests or complaints, contact:
Email: info@jupiterv.co.uk
Website: fixmycvnow.co.uk